Feb 04, 2025 05:42:24 AM

Ludus Lab

Getting Around Singapore: Accessible Transport Options

Your Friendly Guide to Getting Around Singapore: Accessible Transport Options

Let's talk about something that makes Singapore really special – its amazing accessible transport system! If you're wondering how to get around our little red dot with ease, you're in the right place. Whether you use a wheelchair, have difficulty walking, or are traveling with someone who needs extra assistance, Singapore's got you covered.


How Singapore Made Transport Accessible for Everyone

Remember the days when getting around Singapore was a bit tricky for people with different mobility needs? Well, that's changed dramatically! Since the early 2000s, Singapore has transformed its transport system into one that welcomes everyone. Today, we're proud to say that our little island is one of Asia's most accessible cities.


The MRT: Your Accessible Adventure Starter

Think of Singapore's MRT as the superhero of our transport system. Every station is decked out with features that make your journey a breeze:

  • Lifts everywhere - No need to worry about stairs!
  • Wide gates - Plenty of room for wheelchairs and mobility devices
  • Priority queues - When you need that extra bit of help
  • Clean, accessible toilets - Because when you gotta go, you gotta go
  • Platform screen doors - Keeping everyone safe and sound
  • Braille guides and Train Arrival Chimes - Making navigation easier for our visually impaired friends


Here's a little pro tip: The station staff are super friendly and always ready to help. Don't be shy about asking for assistance – they're trained for it and happy to lend a hand!

At each station, look for the specific access map indicating the accessible exits. While the majority of MRT stations are fully accessible, those in the city centre may have limited accessible exits due to constraints of older infrastructure.

Click to download the MRT System Map from LTA Website

Buses: Everyone's Welcome Aboard

Here's something to celebrate – every single public bus (yes, 100%) in Singapore is now wheelchair-friendly! Here's what you'll find:

  1. On the Bus:
  • Manual ramps at bus stops
  • Cozy spaces just for wheelchairs, complete with safety belts
  • Comfy priority seats
  1. At the Bus Stop:
  • Smooth, flat entrances
  • Special textured paths to guide the way
  • Bright lighting
  • Sheltered walkways to keep you dry

Our bus captains are like your transport buddies – they've been trained to help with the ramps and make sure you're safely on board before moving off.

Fun Fact: Our Person with Determination Guide, Sheldon, was nominated as a caring commuter and was featured in the Video


Wheelchair and Personal Mobility Devices (PMDs) Guidelines

Allowed Dimensions on Public Transport

  1. MRT and LRT Stations:
  • Maximum wheelchair/PMDs width: 70cm
  • Maximum wheelchair/PMDs length: 120cm
  • Maximum height (including occupant): 135cm
  • Maximum combined weight (device + user): 300kg
  1. Public Buses:
  • Maximum wheelchair/PMDs width: 70cm
  • Maximum wheelchair/PMDs length: 120cm
  • Maximum turning radius: 90 degrees
  • Weight limit: 200kg (including user)

Pro tip: Most manual and powered wheelchairs that meet international standards will fit these requirements. If you're unsure, just measure your device before heading out!


Wheelchair Rental Services

Need to rent a wheelchair during your stay? Here are some recommendations

A. HomeCare Mobility (https://www.homecareshop.com.sg/pages/wheelchair-rental | +65 6783 3368)

  • Manual and Power wheelchairs: $40-$50/week
  • Island-wide delivery available from $25 onwards
  • Deposit: from $150 onwards

B. Medical Assistance4u (https://medicalassistance4u.care/ | +65 9053 6727)

  • Manual and Power wheelchairs: from $50/week
  • Island-wide delivery and collection available from $70 onwards
  • Deposit: from $50 onwards

Singapore's major attractions (eg. Gardens by the Bay, National Gallery Singapore, Singapore Zoo etc) and malls offer free, same-day wheelchair loans with ID and contact number, subject to availability.

Rental Tips:

  • Book at least 2-3 days in advance
  • Ask about delivery and pickup services
  • Check if maintenance support is included
  • Confirm insurance coverage
  • Request user training if needed


Chartered Transport Services

Sometimes you need a more personalized way to get around. No worries – we've got options!

1. Wheelchair-Accessible Taxis

Need a direct ride? Check these out:

  • MaxiCab: These spacious vehicles come with wheelchair lifts and trained drivers
  • Grab Assist: Book through the Grab app for a wheelchair-accessible ride right to your doorstep
  • Regular Taxis: Many of our standard taxis can fold and store manual wheelchairs too

Pro tip: Book these services a bit in advance, especially during peak hours or rainy days! It is difficult to hail a cab in Singapore these days.

2. Dial-A-Ride

  • Think of this as your personal transport service. These lovely folks offer Door-to-door rides and long term hires. Rates range between SGD$65 to SGD$95 per one-way transfer
  • Stream Mobility (https://streammobility.com.sg/ | +65 68158833)


Tech to the Rescue!

Singapore loves its tech, and that includes making transport easier for everyone:

Smart Navigation



MyTransport.SG:

  • Real-time bus arrivals
  • Lift status updates at MRT stations
  • Barrier-free route planning
  • Service disruption alerts

NaviLens at SMRT Stations:

  • Colorful QR-style codes that help you navigate stations
  • Works from a distance - no need to get up close!
  • Just point your phone camera to get:
  • Station information
  • Directions to lifts and exits
  • Platform details
  • Service updates
  • Perfect for visually impaired travelers
  • Available in multiple languages


Paying for Your Journey

Transport Cards for Tourists

1. Singapore Tourist Pass:

  • Unlimited travel on buses and trains
  • Available in 1-day ($17), 2-day ($22), or 3-day ($29) options
  • Purchase at TransitLink Ticket Offices or Passenger Service Centers
  • Perfect for exploring multiple attractions

2. EZ-Link Card:

  • Singapore's standard transport card
  • Available at MRT stations and convenience stores
  • $5 card cost (non refundable) + whatever value you add
  • Can be used for Public transport, Taxis, Shopping, Food courts, Vending Machines etc

3. Bank Cards with SimplyGo:

  • Just tap your Mastercard or Visa contactless card
  • No need to buy a separate transport card
  • Works with Apple Pay and Google Pay too
  • Same fares as EZ-Link
  • Track expenses online

 

Tips for a Smooth Journey

Here's how to make your trip super easy:

Smart Travel Tips

  1. Timing is Everything:
  • Try to avoid the morning rush (8-9:30 AM) and evening squeeze (5:30-7 PM)
  • Give yourself a bit of extra time for transfers
  1. Be Prepared:
  • Get those useful transport apps on your phone
  • Save important contact numbers
  • Get familiar with station layouts before big trips
  1. Know the Score:
  • You've got priority queuing rights
  • Staff are there to help
  • Your feedback helps make things better


Wrapping It Up

Singapore's transport system is like a big welcome mat – it's designed to make everyone feel at home. Whether you're zipping around on the MRT, catching a bus, or booking a specialized service, you've got options that work for you.

Remember, the key to stress-free travel is a bit of planning and knowing your options. And hey, don't forget – Singaporeans are a friendly bunch, so if you ever need help, just ask!